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National Customer Service Week is October 6-10. So now is the time to begin planning how your company will celebrate. But does this feel like a frivolous event to devote company resources? Here are just a few of the reasons to plan Customer Service Week activities: 1. Boost morale, motivation and teamwork. 2. Reward and recognize employees. 3. Raise company wide awareness of the importance of customer service. 4. Thank other departments for their support. 5. Thank your customers and show them your commitment to exceptional customer service. The impact you can have on your staff and customers is immeasurable! When planning any event to celebrate service, be sure to keep these
things in mind: ! Talk to your staff to make sure that any planned activities aresomething the employees will enjoy. Be sure that the activities don't interfere with customer service.Plan, plan, plan! Lots of advanced planning will ensure that you cover all the bases. A well-coordinated event, with attention to detail will have the greatest impact.Invite your customers ! After all, there would be no need for celebration without them.Create a buzz! Let employees and customers know what's planned and why. Anticipation is half the fun!Generate publicity . Send news releases to local media announcing your company's plans for Customer Service Week. Invite reporters to attend related events.Select a theme . You can have a theme for the week or a different theme for each day. The theme will help you select decorations, food, activities and costumes.If you’re looking for some ideas on affordable “customer service incentives” for employees, customers or both, check out http://CSWeek.com. But order soon in order to guarantee receipt of items before customer service week.So maximize your investment and spread the word how valuable your employees and customers are to your business! MEASURE-X 888-644-5499 www.measure-x.com The Customer Service Training Experts! |
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