Teamwork: Does it Exist
in Your Organization?
The Webster dictionary defines teamwork as "work done by several associates
with each doing a part but all subordinating personal prominence to the
efficiency of the whole." Whew!! That's a mouthful. More simply put -
several associates each doing part of the work understanding that the efficiency
of the whole team is more important than any individual's.
We all love to belong,
to be a part of something. There are endless ways we belong - our families,
clubs, organizations, sport teams, and gyms. There are probably an equal number
of reasons why we need to belong. We are looking for ways to meet and interact
with people, have some fun, share similar interests, work on self-improvement,
or merely accomplish a common goal.
But how about the
people at your company? Do they feel as if they belong? If your staff had the
ability to complete the following survey anonymously, would you be surprised by
their answers? What are your answers?
Always, Most Times,
Sometimes, Hardly Ever, Never
Do you trust the people
on your team?
Can you communicate
openly and honestly with team members?
Do you feel like the
rest of your team supports you?
Do you feel like you
are all working toward a common goal?
If you are looking to
enhance corporate results, boost morale, increase employee retention or
strengthen your customer service, take a look at the structure you have in place
to foster teamwork. A whole will always be much stronger than it's parts.
Here are some
suggestions to increase the effectiveness of the team at your company:
Define the mission
or goal - If you were asked to close your eyes and, without thinking about
it, immediately point in the direction of north, how well would you have done?
Most people would immediately look for a reference to give them a sense of
direction. Your mission statement is that reference.
Do you have a clearly
defined mission for the company? Does every one of your staff know the mission,
understand the direction of the company and most importantly, comprehend their
role in helping to accomplish this mission? If you don't have one, get your
staff involved in the creation of one. With a team developed mission statement,
they are more apt to create one they really believe in and support. With clear
direction and a means to measure the results, people are motivated towards
fulfillment of the mission.
Train, Train, Train
- Use professional trainers and facilitators to help your staff develop the
skills and the understanding to become an effective team. You can't put people
together, give them a project and expect that everything will come out just
fine! You must first understand what skills are necessary for them to accomplish
the task. With that defined, assess whether or not your staff possesses these
skills. If not, then provide the training!! If they do, then reinforce the
training!!! All skills will dull without use!
One of the most
important skills people need is the ability to communicate. Blending
personalities and needs in a work environment while trying to accomplish the end
goal is not an easy task. It can be made much easier if everyone is on the same
team though. Teaching someone to be part of a team, to communicate openly and
honestly is a learned skill.
Understand Their
Values - Each one of us developed our beliefs and values from our parents,
family, and the world around us. It is with these beliefs and values that we
evaluate those we interact with. Educate your team on the importance of
understanding and respecting different values and beliefs play. They play a key
role in developing a strong team.
Use Team Evaluation
Tools - There are a variety of companies that provide team personality
profile tools to evaluate each person and how they function in a team
environment. These tools help each team member understand not only themselves
but also the rest of the tram. It's a small investment towards building an
effective team.
Reward Failure -
Name a sports team or any other team activity that when they first started
didn't experience failure many times before they became a cohesive team.
Acknowledge failures as the learning experiences that will get you to the
eventual outcome. If they aren't making mistakes, they aren't trying hard
enough.
Create Teams Within
the Team - Assemble teams to handle projects, develop new products or
programs. Create the assignment and let them develop the plan to achieve the
outcome. Give them the opportunity to pool their talents and skills and solve
the problems. Most people will rise to the challenge when given the opportunity
to play a part on the team.
One of the top two
reasons people stay with a company is because they feel like they are a
part of the company. Pick that one idea above that you can put into action at
your company to increase employee retention and morale.